Frequently asked questions

Medico-legal work across many disciplines, including orthopaedics, ENT, urology, cardiology, psychology, gastroenterology and gynaecology, as well as general medical work and clinical correspondence.

Review is a careful read-through, formatting and proofread of a report you send us. Validation goes further: we listen to the original audio and check the report against it. Only validation confirms that the report matches the recording.

If you want the report tidied and proofread, choose review. If you need to be sure that it reflects what was said, choose validation. Send us a sample and we will advise.

Yes. Send your template, guidelines or instructions with your files and we will follow them.

Yes. We handle one-off jobs and regular, ongoing work. Fixed-term agreements may attract discounted rates.

We can send you a secure upload link, or you can share a private Dropbox, Google Drive or OneDrive folder. We confirm receipt and next steps when your files arrive. See how it works.

Most common digital audio formats, including smartphone recordings.

Usually a Word document, sent by your preferred route. Other formats and delivery methods are available and hard copies can be posted for a small fee.

We offer a range of turnarounds, including same-day, weekend and bank holiday services. Tell us your deadline when you send the file and we will confirm what we can do.

Errors or omissions are corrected free of charge if the work is returned within 24 hours of delivery. Unclear or inaudible passages are highlighted for you rather than guessed.

Files are handled by our team in the UK, transferred over encrypted connections and accessed only by our team under written confidentiality obligations. We are registered with the Information Commissioner's Office (ZA288589) and will sign a confidentiality or non-disclosure agreement if you need one. See our privacy policy.

Our office is at Hollinwood Business Park in Oldham, Greater Manchester and all work is carried out in the UK.

JA Transcription is led by Joanne Attias, who has over 25 years' experience in medico-legal transcription across the NHS and private sector, with a team of experienced UK-based transcribers.

Transcription is charged per audio minute. Review and validation are quoted per report. Ask for a quote and we will confirm the price before we start. See pricing and terms.

No. We work pay as you go. Fixed-term agreements are available for regular work and may attract discounts.

Yes. New customers get 10 minutes of free transcription. Start your free trial.

By bank transfer or PayPal. Invoices are issued monthly and are payable within 14 days. No VAT is added to our invoices.